Our Purpose
Be your travel companion around the world and provide you with the best experience every day
Our Values
Providing assistance is our reason for existing – We provide the best assistance to our passenger/client, our franchisee and the travel agent, offering support from the idealization of the trip, through the purchase to service at the destination and after-sales. To achieve this, we make it real, we go further, we plan each step and we take care of every detail with an eye for excellence, monitoring the processes throughout your travel journey.
We have passion for selling – We have a sales spirit by nature, we anticipate trends and find simple and creative solutions to leverage results and expand the travel market. We have an attitude to constantly innovate with austerity, combining our knowledge with our desire to learn.
Commitment to partners is part of our DNA – We work committed to being close to our people – shareholders, employees, customers, franchisees, agents, suppliers and destinations. We want to listen, understand their perspectives, meet their needs and consider them at the center of all our decisions. We cultivate long-lasting and sustainable relationships that generate development, trust and results. Commitment to partners is part of our DNA.
We are one team – We have distinct and complementary businesses focused on delivering solid and consistent results. We work together collaboratively and dynamically, in a single team, with respect, commitment and empathy, we are inclusive and supported by fast, clear and objective communication. We are proud of our people, our brands and we are thrilled with our achievements.
Values
It is the set of behaviors that determine the way we act and relate to each other and to the external environment. These behaviors, in practice, build our Organizational Culture.
